Hello, Benjamin from Brother’s Campfire here. (Update 4/17/2021. After A Lot Of Effort, My Paid Account Was Reactivated.)
On August 23rd, 2019 I took the plunge and purchased Video Maker For YouTube – Video.Guru Pro for 9.99 USD.
It was an excellent purchase with lots of bells and whistles. In particular, I liked the ease of use, easy exports and uploads, and no advertising.
My only beef with the product was that the free music provided required attribution, and if you used it, it demonatized your YouTube video.
After reaching out to the “developer”, He did not wish to acknowledge this after numerous contacts. He just focused that with “Pro” the music was free. I countered that the music was available free to download online already, but could not be used for monetizing.
Other than the review, I let it go. I discovered I could get creative commons music here so no big deal.
I now have another beef with Inshot Incorporated.
My purchases are gone and I cannot restore them, limiting what I can do with the application I paid for.
I am not the only one, so I looked at the advice given by the developer to others with the same problem.
I cleared my cache, uninstalled, reinstalled, and even restarted my phone. No luck.
So, I sent an email to the developer at [email protected] not once, but three times with no answer.
I looked further into where the Chinese-backed Inshot Inc. was located. The address, 2801 Alton Parkway #305 Irvine CA 92606, United States of America is an apartment as far as I can tell.
I will be emailing this link to them in hopes they help me out in getting my software up, but I am not expecting much. I think I will need a new application for my video editing needs.
If anything changes, I will update this post.
Update: 4/16/2020 Within half an hour of sending this link to Inshot they sent me the stock uninstall/reinstall email. It is strange they did not do that in my prior calls for assistance.
You Cut was suggested by a reader so I installed it at. https://play.google.com/store/apps/details?id=com.camerasideas.trimmer
When installed, it was Inshot as well and identical to Video Maker other than the name. I found this review insightful about the product.
I looked at another offering by Inshot. Video Editor & Video Maker. Again, same program as Video Maker. https://play.google.com/store/apps/details?id=com.camerasideas.instashot
.
http://inshotapp.com http://inshot.dev https://inshot.dev
Author: Benjamin
Benjamin Thiel is a community leader, urban farmer, and author of The Ongoing Tale at Brothers Campfire. He might know a guy...
Good luck with the trouble shooting.
I am a bit frustrated. I think they want me to purchase it again.
Well, that’s really rotten. Thanks for the heads up.
Absolutely. Within half an hour of posting and sending them a link to this post, they finally sent me an email with the same uninstall/reinstall song and dance. We will see.
Very expensive apartments in a very expensive area. I’ve had several jobs in that area.
Oh, good to have some boots in the ground experience with the area!
Kinda freaked me out when I realized exactly how much of my life has been spent in that area.
I realize it’s no comfort but I’m pretty sure that complex is the one where, when stopped in traffic, I routinely wondered how on earth they ever got enough open space to drive out of the complex. It was a weird constant traffic jam due to 2 major thoroughfares intersecting.
Maybe that is why they can not find the time to assist me.
LOL! Yep, been stuck at the intersection for days and can’t get home…
Ha ha. Sorry
Noo… I meant they’re stuck and can’t get home to reply to you!
Ohhhh…. 😆
Thanks for posting your experience. I just went to download a screencast app and saw the top choice was from InShot. Because if your post, I picked a different app.
I hope they do the right thing and give me back the access I paid for.
I wouldn’t hold your breath!
I wont!
The address is also linked to: Xcelerate Marketing 2.0
(949) 307-5190
2 short video links.
Website link, which takes you to a teeny folder, like it’s napster or something : http://www.xcelerate2point0.com
Here’s a link to 3rd party info, including a list of dbas: https://data-lead.com/company/name/Xcelerate+Marketing+2.0/id/7893635/v/c07e2f28
Oh, Good to Know! This gem of a comment was in the “pending” folder. I appreciate it.
Dunno whether they’re linked but as another “company” at the same address, it seemed worth extra investigation.
I am going to call.
Straight to answering machine
Of course.
Given that it’s a large complex, it’s possible multiple people run home based businesses there… but with only 2 showing up, and neither including an apt/”suite” number, I’m guessing they’re connected.
Then again, given the price of rent, it’s entirely possible they moved.
Hard to say. I just want to create content again.
Check your Comments > Spam folder. My last cooment had links.
Owner of xcitemarketing: Mastan Soltani
It was pending and is now approved. Is this the parent company of Inshot?
I dunno. Just extra info I stumbled onto while checking out the address… literally popped up on its own.
Way cool. May give it a call.
I use YouCut… free has same features shown for InShot.
Thanks Bubbles! I just downloaded it and I will check it out. I appreciate it!
Downloaded. It is an Inshot Program identical to the one I purchased with different graphics. It Is a 12 dollar fee to go pro and I already paid.
I hope it works out! I’ve only used the free version… super easy to edit on a phone… though I always always always trim videos incorrectly on my 1st try. Always.
I like free! I also don’t mind paying. That is, if I am not being ripped off.
I looked at two different apps by inshot. They are identical to what I am using and have complaints about non restored purchases.
I use very few pay apps because I don’t trust developers.
I’m a huge fan of iobit security and optimization apps. Great products but they tried to get me to renew annual subscriptions 5 months early.
I do not pay for many and I got 2 years before they burned me. If you look at my post, I updated it with two other examples from the company.
I try to avoid subscription services as they tend to do what you describe.
When I make videos, I make them in PhotoShop…it’s really just a slideshow, so may not work for you. The music I use is either from YouTube or bensound, which is free – with acknowledgement. I do it just as another form to see my photos.
I haven’t made a slideshow in a while…but plan on it again soon, but simplified…
I’ve included a link to one, if you want to see:
https://www.youtube.com/watch?v=g5Hwmlb2uCY
Way cool, thank you!
you’re welcome 🙂
Hope you figured it out I am so beh and on your posts .
It took a few days and a little grumpy to get it ironed out.
Oh I’m sure. Everything you were going through sounded horrible.
Ha Ha! It has hit me all at once for sure!
Hahaha oh, not fun!
Behind